On behalf of our client, a professional software solutions company, we are looking to hire a Customer Support Agent (French Speaking), for Larnaca or Malta offices.
Type: Hybrid
Responsibilities:
· Helping internal and external customers,
· Contacting other departments when there is an issue to be solved,
· Keeping customer request queues as low as possible,
· Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations),
· Handling customer request queues assigned accordingly to workload,
· Having a high knowledge of products offered by the company,
· Attending team meetings and activities,
· Taking over in the absence of the team leader.
Requirements:
· Graduation of high school or post-secondary school
· Work experience preferably at least one year
· Skills - strong communication skills; knowledge of Internet related software
· Fluency in French, both written and spoken
THIS POSITION WILL BE ON SHIFT BASES 7 DAYS 40HRS.
Benefits:
· Competitive remuneration package
· Discretionary annual performance bonus
· Gym/Fitness monthly allowance
· Medical Insurance
· Employee Well-being app
· Team building events and outings
· Friendly working environment
If you are interested in the above position, send your CV to stavriana@lavoro.com.cy for your application.
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